Shipping and Delivery

Shipping Policy:

At Sticks and Thread, we want to ensure that our customers receive their orders in a timely and efficient manner. We offer shipping to all locations within the United States, and we use reliable carriers such as USPS, UPS, and FedEx to ensure that your order arrives safely and on time.

Order Processing Time:

We process and ship orders within 1-2 business days from the date of purchase. Orders placed after 2pm EST will be processed the following business day. We do not process or ship orders on weekends or holidays.

Shipping Options:

We offer a range of shipping options to fit your needs. During the check-out process, you can choose from the following options:

Standard Shipping: This option typically takes 3-5 business days to arrive.

Expedited Shipping: This option typically takes 2-3 business days to arrive.

Priority Shipping: This option typically takes 1-2 business days to arrive.

Please note that shipping times may vary based on your location and carrier delays.

International Shipping:

We do offer international shipping and the typical time for delivery is between 7-14 business days

Shipping Rates:

Shipping rates are based on the weight and destination of your order. During the check-out process, you can see the shipping cost before finalizing your purchase.

Delivery:

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package and see the estimated delivery date. Please note that delivery times may vary based on your location, carrier delays, and weather conditions.

Damaged or Lost Packages:

If your package is damaged or lost during shipping, please contact us immediately at support@sticksandthread.com. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're always here to help!